Refund policy
Return & Refund Policy
All sales are final. Due to the nature of Pokémon Trading Card Game (TCG) products, we do not accept returns under any conditions.
Order Cancelations
- Within 2 days of purchase: You may cancel your order for a full refund, no questions asked.
- After 2 days: Cancelations may still be accepted, provided your order has not yet been shipped. However, a 10% cancelation fee on your entire order will be applied to cover credit card processing costs, packaging time, and other associated expenses.
- Once shipped: Orders cannot be canceled or refunded.
Authenticity Guarantee
We stand behind every product we sell. All items are guaranteed to be 100% authentic. Should any concerns arise regarding the authenticity or condition of your order, please contact us, and we will open a case on your behalf and work to resolve the issue.
Contact Us
If you have any questions or concerns, please reach out to us before making a purchase. We're happy to help.